Information we collect
We collect the details you submit through our contact form — your name, email address, property or company name, service of interest, and message. We do not collect payment details through this website.
Privacy policy.
Last updated 2026. This policy explains how we handle the information you share with us.
How we use it
Your information is used solely to respond to your inquiry, prepare a proposal, and deliver the services you request. We do not sell, rent, or trade personal information with third parties.
Engagement data
Operational data gathered during audits, benchmarking, and training is treated as confidential. Reports and findings are shared only with the individuals you nominate, and we sign confidentiality agreements on request.
Retention
Inquiry records are retained for as long as needed to serve you and to meet our legal and accounting obligations. You may ask us to delete your details at any time.
Your choices
You can request access to, correction of, or deletion of the personal information we hold about you by emailing us. We will respond within a reasonable period.
Contact
Questions about this policy can be sent to sshospitalitybenchmarking@gmail.com or to our office at AICC Building, Arusha, Tanzania.